From Fragmented Tasks to Flawless Operations: The Hidden Cost of Unstructured SME Management

Nigerian SMEs often appear digitally enabled-receipts via WhatsApp, bookkeeping in Excel, payments through mobile apps. But this creates operational fragmentation, not efficiency. These parallel systems have no synchronization or accountability, resulting in: 1. Data divergence (sales in WhatsApp, stock in Excel, payments in bank apps). 2. Blindspots in margins, customer history, and cash flow. 3. High error rates, duplicative work, and compliance risk. Our consultants' insight: A structured, modular ERP like Netly converts unstructured processes into repeatable workflows. We apply a process-centric ERP design.